HEIC image files are the format that iPhones take pictures in. Windows can't by default open these files properly so need an extension installed from the Microsoft store.
Open the Microsoft store and search for 'HEIF'
Click on the option 'HEIC. HEIC to JPG, HEIC Converter' (first in the screenshot) and click Get
Once downloaded and installed, drag and drop your HEIC files and then convert into JPG. As this is a free app, it is limited to 3 images at a time to convert. After conversion you will be able to download the JPG images
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