Photoshop Scratch Disks are full

Modified on Tue, 11 Nov, 2025 at 11:25 AM

This error indicates that Photoshop requires more storage space than can currently be provided by the laptop


The below are 2 quick methods to try and free up storage space on your device so that Photoshop can use more


Method #1 - Upload locally saved files to OneDrive


OneDrive has a feature called Files on Demand which allows files to be fully uploaded to the cloud but appear as local files on your laptop. You can tell by the little blue cloud icon next to any files



In order to force OneDrive to upload as much as it can to the cloud to free up space, you must click on the OneDrive icon on the bottom taskbar and navigate to the following



Method #2 - Clear out Photoshop's Cache


Photoshop often saves several previous versions of each file as temporary backups in case Photoshop crashes or you need to revert back to a prior version.


To clear the Photoshop Cache, navigate to edit --> purge


If the option is available, click All. If not, click all other available options

NOTE - This feature may be located in a different menu depending on Photoshop version

If you have done either of these methods you will need to restart your laptop for Photoshop to notice that there is now more space available to use


If after both of these methods you are still noticing the error please get in touch with IT



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