If you have been able to publish emails to the IMS by using the Outlook add-in but this has stopped working, then the add-in may have been disabled. If the add-in causes Outlook to run slowly, Outlook automatically disables it and it therefore needs to be re-enabled manually.
To do this, in Outlook click File->Options->Addins:
Under 'Inactive Application Add-ins' check to see if Union Square Add-in is listed:
If it appears here, at the bottom of the screen click 'Go' next to 'Manage: COM Add-ins':
Tick the Union Square Add-in in this list and then click OK:
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