Manually selecting a network provider for a sim card

Modified on Thu, 12 Dec, 2024 at 8:42 AM

Sometimes when a sim card stops working in either a router or a mobile phone, manually selecting the network provider can resolve the issue. This guide is applicable to most Samsung phones which we have such as the A20, A34, A35, M23 etc:


  • If the sim card is in a router, remove it and put it into a mobile phone

  • On the phone go in to Settings and Connections:



  • Tap 'Mobile Networks' and select 'Network Operators':



  • Toggle the 'Select Automatically' slider to 'Off':



  • Wait while your phone scans available networks, this can take a few minutes

  • Select the appropriate network from the list that appears:



  • Wait while it connects and registers, you may get a confirmation message on the screen once this is complete

  • Once it has connected, turn the 'Select Automatically' slider back to 'On' and return to the home screen

  • Put the sim card back in to the router, wait a few minutes and then test the connection again


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